Backblaze 2.5: The Tranquility Release

blog-tranquility

You shouldn’t have to worry about data backup. It should just work. No data limits, no throttling, no worries. That’s Backblaze. Here’s a look at what’s new in Backblaze Computer Backup release 2.5.

Account Page

From any web browser, you can log in to your Backblaze account to see how things are going. Most of the time when someone logs in, it’s to do a restore, but on the “Account” page you can adjust your account settings, check out your billing information, change your password, and more. For 2.5, we reorganized the Account page so you can understand your account at a glance. For example, all your billing related information is in the same place and it is easy to change plans, change credit cards, etc.

R2.5 Account Page

Overview Page

The “Overview” page is where you start when you log into your Backblaze account. We completely redesigned the page to place more relevant information at your fingertips. For example, you’ll see:

  • All the computers being managed by your account.
  • All the drives (internal and external) being backed up.
  • The last time each drive was backed up.
  • How much data is selected for back up.
  • Drives not being backed up and what you can do to fix it.
Overview Rel2.5 - Pic 1

Email Notifications

One of the things we realized is that many customers use our system for years and never log in to their account. But sometimes something goes wrong; an external drive becomes disconnected or fails, or a customer changes computers and turns off the old one. Things happen. So when we see something amiss we’ll send a notification email to your Backblaze account email.

We Miss Your Computer:

    If we can’t communicate with a licensed computer for 14 days, we’ll start sending you emails like the one below.
R2.5 computer missing

 

A Drive Is Missing:

    We back up the internal and external drives that you’ve selected. If we can’t communicate with one of those drives for 14 days we’ll start sending you emails like the one below.
R2.5 drive missing

Backup Summary

Some people are content to “let the backup happen,” while others watch the Backblaze Preferences panel as the number of files to back up counts down to zero. Okay, maybe they don’t watch that often, but they do want to know how things are going. Fair enough. With Release 2.5, we will send each Backblaze account owner a Backup Summary email like the one below. You can choose how often you wish to receive this email: monthly, weekly, or not at all. This is set on the Account page. The email provides a snapshot of the status of the computers in your Backblaze account.

R2.5 backup summary

Unlimited Means Unlimited

Backblaze customers could previously backup a file that was unlimited in size, but the default was set to 4GB in the Backblaze Preferences for a given file. Beginning with Release 2.5, the default will be Unlimited. We’re not sure why anyone would want anything else, but we are leaving the ability to limit the file size just in case.

Under the Hood

Of course, our engineers tinkered with plenty of things a typical Backblaze customer doesn’t notice. For example, in Release 2.5 our client engineering team doubled the speed of the file scanner that compiles the list files to back up. This is most evident during the installation process when we do our initial file scan of your hard drive. We also improved how we back up .emlx and .ics files on the Mac and changed over to use the newest Xcode 5 build environment from Apple.

With Release 2.5, we’ve made it easier to stay up to date with your Backblaze account. We hope this brings a little more tranquility in to your life. We will be auto-updating everyone in the next few weeks, but if you can’t wait you can upgrade now; it’s pretty cool.

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About Andy Klein

Andy Klein is the Principal Cloud Storage Storyteller at Backblaze. He has over 25 years of experience in technology marketing and during that time, he has shared his expertise in cloud storage and computer security at events, symposiums, and panels at RSA, SNIA SDC, MIT, the Federal Trade Commission, and hundreds more. He currently writes and rants about drive stats, Storage Pods, cloud storage, and more.